Extended Storage

Description


The Extended Storage Add-on allows you to keep your data stored on the IgniteNet cloud for a full year, instead of the 30 day limit set for the Core Cloud plan, and the 2 week limit set for the Trial plan.

You can purchase this add-on by choosing the "Add-ons" option from either the cloud or site-level menus.

Pricing


The Extended Storage add-on is $0.50 per device per month, and is billed for each site in your cloud in which the add-on is enabled.  

For example, if you have 10 access points and 2 switches in one of your sites, you'll be billed $6 at the end of the month.

Faq

  1. What data does this include?
    When we talk about your cloud's data, we are referring both to the data represented in historical graphs, such as wireless and network interface graphs, as well as activity-related records, including client session data, and maintenance & system activity records.  
  2. When does this take affect?
    Site data older than 30 days will be removed starting February 15, 2017 for sites that don't have the Extended Storage add-on enabled.
  3. Does the Extended Storage billing count blocked, deleted, or decommissioned devices?
    No, we do not count these devices when we calculate your bill at the end of the month. 
  4. Can I cancel this add-on if I change my mind?
    Yes, you can cancel any time, and will be billed for the prorated time that the add-on was enabled at the end of the month.

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