All articles ← Knowledge Base Antenna Info Audio Streaming over USB Can I be a member of multiple clouds? Can I downgrade my MetroLinq devices to previous MetroLinq firmware versions? Can I export my statistics from the cloud? Can I power my access point with a PoE switch (802.3af)? Can I reset my access point to factory defaults from the shell Can I reset my access point to factory defaults from the web management GUI? Can I reset my device to factory default settings from the cloud? Can I reset my MetroLinq to factory defaults from the Web GUI? Can I reset my MetroLinq to factory defaults from via SSH? Can I restrict a cloud user to a specific network? Can I still configure my devices locally in the web GUI if I have them set up in the cloud? Can I turn off the LEDs on my SunSpot? Can I use any ML device as a STA in a PTMP setup? Can I use CCMP+TKIP encryption for a WDS bridge between two radios? Can I use my APs without having an IgniteNet cloud account? Can I use the second GE port of the ML for traffic purposes? Can I visually confirm if my device has connected to the cloud? Can my MetroLinq form a PTP link with 60 GHz radios from other brands? Client Probe Request Data Push Configuring Your Site ContentShield™ Controlling Network Behavior Creating Your First Cloud Creating Your First Site Discovery Tool Utility Do I need the aiming scope for my MetroLinq? Do IgniteNet access points have a ground point? Do IgniteNet access points support QoS? Do IgniteNet WIFI APs support VLAN over a WDS bridge? Do MetroLinq devices have a ground point? Do the FusionSwitch™ PoE and Fiber switches support clustering? Does MetroLinq require Line-Of-Sight (LOS) between devices? Does MetroLinq support VLAN? Does the MetroLinq have any failover or redundancy modes? Extended Storage Family Zone (Cyber Safety) Firmware Downloads (FusionSwitch 24-port PoE and SFP) Firmware Downloads (FusionSwitch 8-Port) Firmware Downloads (HeliOS-W2: Spark W2, SunSpot W2) Firmware Downloads (HeliOS-W2R: Spark W2 Mini) Firmware Downloads (HeliOS: Spark, SunSpot, SkyFire, Gateway) Firmware Downloads (MetroLinq 2.5) Firmware Downloads (MetroLinq) Firmware Downloads (Standard Wifi Archive) FS020U LTE/3G Dongle Support How do I access the web management GUI from my access point's WAN port? How do I assign devices to the cloud? How do I blink the LEDs on my device from the Ignite Cloud? How do I discover the IgniteNet devices in my network? How do I discover the MetroLinq devices in my network? How do I download the Troubleshooting Logs? How do I download the Troubleshooting Logs? How do I physically highlight one of my installed devices from the cloud? How do I save a back-up configuration How do I save a back-up configuration? How do I save my FusionSwitch™ configuration from the Command Line Interface (CLI)? How do I save my FusionSwitch™ configuration in the local Web GUI? How do I set up RADIUS authentication for my Wifi? How do I start a remote packet capture from the cloud? How do I undo disabling a device? I can't find my device anymore! How do I update my access point's firmware from the web management GUI? How do I upgrade my FusionSwitch™ PoE and Fiber switches from the local web UI? How do I upgrade my MetroLinq's firmware from the Web GUI? How does rain affect my 2.4 GHz and 5 GHz links? How does site-level configuration inheritance work? How long are my devices' statistics stored in the cloud? How long does it take my device to connect and get its configuration from the cloud? How many devices can I manage from the cloud? How many SSIDs can I have per radio? How many Wifi devices can associate to my access point? Is the traffic between my devices and the cloud encrypted? Is there a reset button on my access point? Is there a reset button on my MetroLinq? Managing Your Clouds MetroLinq Mounting Bracket Demo MIB Downloads (all products) Navigation between Clouds, Sites, and Devices Product Quick Start Guides Secure Watch Should I upgrade my MetroLinq's firmware? Slack Notifications SOCIFI Integration Tutorial: How to setup an Ignite hotspot with a third-party hotspot management system (Cloudessa) [part 2 of 2] Tutorial: How to setup an Ignite hotspot with a third-party hotspot management system (HotSpotSystem) [part 1 of 2] User Manuals Using static and dynamic VLANs with IgniteNet AP's What are the acceptable temperature ranges for my access points? What are the antenna beam-widths for the MetroLinq product line? What are the channel bandwidths supported by the MetroLinq's 60 GHz and 5 GHz radios? What are the frequency ranges for IgniteNet access points? What are the supported RADIUS attributes in CoovaChilli Captive Portal? What do the LED colors on my SunSpot indicate? What happens if I mistakenly send a bad configuration to my devices? What happens when I select an interface other than the WAN port as my Internet Source? What happens when one of the cloud controlled devices is reset to factory defaults? What is the bandwidth required between my device and the cloud? What is the default IP address of my access point? What is the default IP of my MetroLinq? What is the default Login for my Access Point? What is the default login of my MetroLinq? What is the default user name and password for the FusionSwitch™ PoE and Fiber switches? What is the difference between "Bridge to Internet" and "Route to Internet"? What is the difference between Radio 0 and Radio 1? What is the difference between the owner and administrator user? What is the Fresnel Zone for the 60 GHz MetroLinq radio? What is the maximum cable distance between the PoE injector and the MetroLinq? What is the maximum MTU size for IgniteNet access points? What is the maximum MTU size for MetroLinq? What is the maximum transmit power? What is the polling interval between the cloud and my devices? What is the temperature range for MetroLinq radios? What ports do I need to open on my firewall to connect my IgniteNet device to the cloud? What separation distance I have to give to my MetroLinq radios installed on the same pole? What should the ACK Timeout setting be for my link? What SNMP versions are supported? What type of encryption does MetroLinq use for wireless links? What types of encryption do IgniteNet access points support? What versions of SNMP are supported by IgniteNet access points?